WHICH SHIPPING METHODS DO YOU USE?
We provide two shipping methods:
- Free Shipping: It is free, it takes between 20 and 40 days and it is available for all countries.
- Priority Shipping: It costs $4.99, it takes between 10 and 20 days and it is available for a limited number of countries.
WHEN WILL I GET MY ITEMS?
It depends on where you are in the world. The estimated delivery time on average is 10-40 days.
WHAT HAPPENS IF I DON’T GET MY PURCHASED ITEMS OR IF THEY ARE NOT AS DESCRIBED?
In such cases you are under our Buyer Protection and you can get a full refund or a partial one depending on the case.
WHAT IS BUYER PROTECTION?
Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.
You are protected when:
- The item you ordered did not arrive within the time promised by the seller.
- The item you received was not as described.
WHAT IF I NEED TO RETURN SOMETHING?
No worries! Contact us right away and we’ll help guide you through the process – we’ll send you a prepaid mailer to send the item back.
HOW DO WE CONTACT YOU?
Send us an email on: firstname.lastname@example.org and we’ll get back to you as soon as we can.Go to Homepage